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Warranty Policy
Warranty Coverage: We offer a warranty for our phone cases that covers defects in materials and workmanship under normal use for a period of [insert duration, e.g., one year] from the date of purchase. This warranty is valid only for the original purchaser and is non-transferable.
What is Covered:
- Defects in material and workmanship.
- Damage resulting from manufacturing errors.
What is Not Covered:
- Normal wear and tear.
- Damage caused by accidents, misuse, or improper handling.
- Unauthorized modifications or repairs.
- Damage from exposure to extreme temperatures, moisture, or chemicals.
- Loss or theft of the phone case.
Claim Process: To make a warranty claim, please follow these steps:
- Contact our customer service team at [insert contact information].
- Provide your proof of purchase (receipt or order confirmation).
- Describe the issue in detail and include photos if applicable.
- Our team will review your claim and determine if it qualifies for a warranty replacement.
Replacement Policy: If your claim is approved, we will provide a replacement phone case of the same model or an equivalent item, subject to availability. If the original model is no longer available, we reserve the right to offer a similar item.
Limitations: This warranty does not cover incidental or consequential damages. Our liability is limited to the replacement of the product as outlined in this warranty policy.
Governing Law: This warranty shall be governed by the laws of [insert governing law jurisdiction].
Contact Information: For questions regarding this warranty policy or to submit a claim, please contact us at:
- Email: [insert email address]
- Phone: [insert phone number]
- Address: [insert mailing address]
Thank you for choosing our phone case!